Privacy Policy

Privacy Policy

Effective Date: 21-04-2025

At Luxe By Everly, your privacy matters. This policy explains how we collect, use, and protect your personal data when you visit our website or purchase from us. By using our site, you agree to the terms outlined below.

Who We Are

Luxe By Everly is a UK-based online store specialising in high-quality titanium body jewellery.
Our website address is: https://luxebyeverly.com.
For any privacy-related queries, you can contact us at: [email protected]

What Personal Data We Collect

We collect the following types of data, depending on how you use our website:

  • Name, email address, phone number, and shipping/billing address

  • Order history and contact preferences

  • Account login details (if you register)

  • Payment details (processed securely via our payment providers — not stored by us)

  • IP address, browser type, and device information

  • Cookies and usage data (e.g., page views, time on site, cart contents)

How We Use Your Data

We only process your personal data when there is a legal basis to do so, including:

  • To fulfil your order (contractual necessity)

  • To communicate with you about your purchase or respond to enquiries

  • For fraud prevention and security (legitimate interests)

  • To comply with legal obligations (e.g., accounting)

  • To send you marketing emails (only with your consent)

Cookies

Our website uses cookies to improve your experience and to track site performance.

  • Essential cookies enable basic site functionality such as the checkout process.

  • Non-essential cookies, such as analytics and marketing cookies, require your consent.

You will be asked to consent to non-essential cookies when you first visit our site. You can update your preferences at any time.

Embedded Content and External Services

Pages on this site may include embedded content (e.g., YouTube videos or Instagram feeds). These third-party sites may collect data about you, use cookies, and track your interaction with their content as if you visited their site directly.

Third-Party Services

We share data with trusted third parties only when necessary to run our business. These may include:

  • Payment providers (e.g. Stripe, PayPal)

  • Website and hosting platforms

  • Delivery couriers (e.g. Royal Mail, Evri)

  • Email marketing platforms

  • Analytics tools (e.g. Google Analytics)

We never sell your personal data.

How Long We Keep Your Data

We retain personal data only as long as necessary:

  • Order and account data: up to 6 years (for tax and legal compliance)

  • Email marketing: until you unsubscribe or withdraw consent

  • Comments/Reviews: indefinitely (unless you request removal)

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Request a copy of your data in a portable format

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you’re not satisfied with how we handle your data

To exercise your rights, contact us at [email protected]

International Data Transfers

Some of our service providers may process your data outside the UK (e.g. in the US or EU). We ensure appropriate safeguards are in place to keep your data secure, such as UK-approved standard contractual clauses.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Email: [email protected]